Contact

Our regular business hours are Monday-Friday 9am-5pm EST.

Cutting Edge Stencils
630 Swan st.,
Ramsey NJ 07446

PH 201-828-9146

Email us at: information@cuttingedgestencils.com

Shipping and Handling

We have found the United States Postal Service to be the most efficient and least expensive way to ship our merchandise. Orders will be shipped within 1-3 business days and should arrive within 5-8 business days except for international orders, which can take longer.  We ship Priority Mail only.  Orders placed on weekends will get shipped on Mondays.
Please understand that USPS or any other carrier is a third party service. We cannot be responsible for shipping delays or mistakes made by these carriers. 
Cutting Edge Stencils cannot be held responsible for any inconvenience and/or loss of business profits because of delivery delays.

If you need expedited shipping, please call us at 201-828-9146 to get rates and delivery time estimates.
Any overnight orders must be placed before 2 PM EST.


Cutting Edge Stencils strives to keep it’s shipping costs as reasonable as possible.
Therefore, if we have shipped your order and confirmed delivery to the address you have provided and you cannot locate the package, it is not our responsibility.

We are happy to ship your order with signature conformation if you suspect your package could be lost or stolen. Just leave us a note in the “comments” box at checkout and we’d be happy to add signature conformation at no charge. You can also place your order over the phone by calling 201-828-9146 and add signature conformation at this time.

If you provide us with the wrong shipping address and the package is returned to us marked “Refused/Unclaimed” we will need to send you an invoice to cover the re-shipment costs. Once we receive payment and your revised address we will promptly re-ship your order.

ATTENTION INTERNATIONAL CUSTOMERS:

Your order may be subject to import duties, custom tariffs or VAT charges.  They vary greatly from country to country and we strongly suggest checking your country's customs policy before placing your order with us. These charges are always the responsibility of the recipient.
If any package is refused or undeliverable, the original shipping cost is non-refundable.

If your order is intended as a "Gift", and you wish it to be marked as such, please clearly indicate so in the Comments box at the checkout. Please note that UK can charge tax even on boxes marked as "Gift".
Customs authorities require the value of the gift item to be stated directly on the package.


Shipping cost is added at checkout and is calculated as follows:
USA
SHIPPING

INTERNATIONAL
SHIPPING (Canada)

INTERNATIONAL
SHIPPING (Mexico)

INTERNATIONAL
SHIPPING (World)
$0.01 - $49.99: $8.95
$50.00 - $ 99.99: $10.95
$100.00 - $199.99: $12.95
$200.00 - $299.99: $14.95
$300.00 and up: FREE!

7% sales tax is added for New Jersey residents.

$0.01 - $49.99: $20.00
$50.00 - $99.99: $23.00
$100.00 - $199.99: $26.00
$200.00 - $299.99: $30.00
$300.00 - $499.99: $35.00
$500 and up - FREE!

$0.01 - $49.99: $55.00
$50.00 - $99.99: $60.00
$100.00 - $199.99: $65.00
$200.00 - $299.99: $70.00
$300.00 - $499.99: $80.00
$500 and up: $90.00

$0.01 - $49.99: $30.00
$50.00 - $99.99: $35.00
$100.00 - $199.99: $40.00
$200.00 - $299.99: $45.00
$300.00 - $499.99: $50.00
$500 and up: $60.00

Can I return an item? What's your return policy?

Cutting Edge Stencils is dedicated to providing quality products and great customer service. You may return the item within 30 days from the date of purchase. If you would like to return an item, you must first contact us to let us know of your intention. Next, ship the unused, undamaged and unopened item back to us.  Do not ship items using Media mail because it can take weeks to arrive and we can't issue refund or exchange the item until we receive the original item from you. Please use original box or similar packaging to ensure that the stencil arrives in undamaged condition.

Ship the items to:

Cutting Edge Stencils
630 Swan st.
Ramsey, NJ 07446.

Upon receipt of the unopened and unused goods, we will gladly refund your credit card or PayPal account for the full amount  minus shipping charges and 10% restocking fee.

If you received damaged or defective stencil from us, you may return it within 30 days for a full refund including shipping fees or replacement.

Limited Liability Statement

Cutting Edge Stencils guarantees that our products are free of defects and are as advertised.
Cutting Edge Stencils is not responsible for the application or use of our products. Cutting Edge Stencils will not be responsible for labor, installation, loss of business profits, incidental or consequential damages of any kind. Customer assumes all risk and liability associated with the use of our products. In no event our  maximum liability will exceed the cost of the product.

Your Privacy and Security

Cutting Edge Stencils respects your privacy. Our website is secure and it meets or exceeds the current standards for security. We will not share the personal information that you provide with anyone outside of our company.

Copyright Notice

Individual designs and photographs in this website are copyrighted by Innovative Art Concepts, LLC with all rights reserved and may not be copied, reproduced, or used for publication without express written permission. Cutting Edge Stencils is a trademark of Innovative Art Concepts, LLC
Our phone#
201-828-9146